Terms of Use

Consumers may browse public property information and realtor profiles without a Happy Realtor account. Public content is provided for general search and business-contact purposes and is not legal, financial, tax, valuation, title or transaction advice.

• Verify the realtor and advertised mobile through the CEA Public Register.
• Confirm property authority, availability, price and material facts independently.
• Use public contact details only for legitimate property or professional enquiries.
• Do not send deposits, transaction money or sensitive information without independently verifying the recipient and purpose.
• Any engagement or transaction is between the relevant parties and, where applicable, the realtor’s estate agency—not Happy Realtor.

Realtor accounts are business and professional tools for eligible CEA-registered realtors. Account holders must maintain accurate identity and contact information, protect their credentials and comply with CEA, estate-agency, client and legal obligations.

• Publish only authorised, accurate and current profile, listing and branding content.
• Review system-assisted property or address information before saving or publishing it.
• Pay applicable portal fees and understand the purchased validity period and refund limitations.
• Use referral and payout features genuinely and without manipulation.
• Keep private account, payment, referral and payout information confidential.

Happy Realtor provides technology and publication services. We are not an estate agency or salesperson, do not represent any party, do not hold client money and are not a party to a property transaction or prescribed estate agency agreement.

We do not provide legal, financial, tax, conveyancing or valuation advice and do not guarantee that a property, price, description, realtor or enquiry is current, genuine or suitable.

Public pages may be viewed without an account. Realtor accounts are intended for eligible natural persons registered with CEA through a licensed estate agency who complete required identity, email and mobile checks.

• Provide complete, accurate and current information.
• Do not create an account for another person or use another identity.
• Protect passwords, OTPs, reset links, devices and sessions.
• Notify us promptly of suspected unauthorised access or eligibility changes.

Before relying on content or engaging a realtor, independently verify the realtor’s registration and mobile number through the CEA Public Register, confirm the property, authority to advertise, price, availability and material facts, and obtain professional advice where appropriate. A displayed profile, image or CEA number does not prove that a person contacting you is that realtor.

Realtors are responsible for ensuring that submitted profiles, listings, branding, links and media are accurate, lawful, authorised and compliant with CEA, estate-agency and client requirements.

Do not submit misleading advertising, discriminatory or unlawful content, unauthorised property material, malware, deceptive links, confidential information or content that infringes another person’s rights. We may validate, resize, format, moderate, reject or remove content.

You retain your rights in submitted content, subject to the rights of others. You grant Happy Realtor a non-exclusive, worldwide, royalty-free licence to host, store, technically adapt, display and distribute that content as needed to operate, secure and promote its approved Happy Realtor context. Public display ends when the content is no longer eligible, subject to reasonable caching and lawful retention.

Paid services show the selected product, fee items, eligible discount, amount, validity and reference before checkout. Amounts are in Singapore dollars and are calculated by our server. Historical invoice snapshots are not recalculated when fees or discounts change later.

Payment uses HitPay-hosted checkout. A checkout message, redirect, QR code or screenshot does not prove payment. A product activates only after provider evidence is securely reconciled to the stored request, reference, amount and currency.

Paid publication runs for the purchased validity period and does not guarantee views, enquiries, appointments, transactions, recruitment or income. Deactivating a listing or branding removes it from public view, is not reversible through the ordinary workflow and does not provide a refund for unused time.

The current system supports approved full refunds only, not partial refunds or credits. A full refund may be considered where required by law or through an authorised process for a documented duplicate payment, verified service failure or other approved reason.

The referral programme is available only to eligible and active CEA-registered salespersons. Self-referral, account farming, sham signup, payment recycling and manipulation are prohibited. Relationships, tiers, discounts, earnings and payouts follow the applicable stored rules and transaction snapshots. Unpaid or ineligible earnings may be corrected or voided through an audited process; historical invoices and completed bank records are not silently rewritten.

• Do not probe, disrupt, overload or bypass security controls.
• Do not scrape, harvest or misuse public contact information.
• Do not impersonate Happy Realtor, CEA, a realtor or an estate agency.
• Do not upload malicious files or use the Service for fraud or unlawful conduct.
• Do not disclose another person’s private or confidential information.

The Service uses third parties including infrastructure, authentication, payment, email, SMS, mapping, banking and official-data services. Their own terms, privacy notices, availability and limitations may apply. We are not responsible for an external service after you leave Happy Realtor, while remaining responsible for our own obligations under applicable law.

We may maintain, change, restrict or discontinue features and may moderate or suspend accounts or content for inaccuracy, eligibility failure, unauthorised or unlawful advertising, payment disputes, security risk, infringement, abuse or legal requirements. Urgent action may be immediate. Suspension or removal caused by a breach does not automatically create a refund right.

To the maximum extent permitted by law, the Service is provided on an “as available” basis. We do not warrant uninterrupted operation, error-free records, the conduct of every user, continued third-party availability or a particular commercial result.

Nothing in these Terms excludes a right or liability that cannot lawfully be excluded. Any final contractual liability cap and indemnity wording remains subject to Singapore legal approval before production launch.

Our Privacy Notice explains personal-data handling. You agree that electronic acceptance, invoices, records and required service communications may be used. Keep your verified contact channels current. Transactional and security messages are not marketing consent.

Account closure removes ordinary access and public eligibility but does not require immediate deletion of financial, referral, payout, audit, security or legal records. We may update these Terms as the Service, providers, programme or law changes. Material changes may receive additional notice or require renewed acceptance. Changes apply prospectively and do not rewrite historical invoices or completed payouts.

These Terms are governed by Singapore law. Subject to mandatory rights and an applicable dispute process, disputes are subject to the Singapore courts.